Privacy Policy

1. Our Commitment to Your Privacy

At RE/MAX Paramount Realty, we are committed to protecting the privacy of your personal information. As a registered real estate professional in Ontario, I am bound by a legal and ethical duty of confidentiality and are committed to complying with all applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Trust in Real Estate Services Act, 2020 (TRESA, 2020).

This policy outlines how I collect, use, disclose, and protect your personal information in the course of providing real estate services.

2. What is Personal Information?

“Personal information” is any information about an identifiable individual. It does not include information that is publicly available, such as your name, address, and telephone number as they appear in a directory.

The types of personal information we may collect from you include, but are not limited to:

  • Contact information (name, address, email, phone number)
  • Financial information (credit history, income, employment details, banking information)
  • Identification information (date of birth, driver’s license number, social insurance number)
  • Information about your property (history, mortgages, taxes, property surveys)
  • Information about your preferences, needs, and motivation for buying or selling real estate

3. How We Collect Your Personal Information

I collect personal information through various means, including:

  • Directly from you: When you meet with us, correspond with us, or fill out forms or agreements (e.g., Buyer Representation Agreements, Listing Agreements, Agreements of Purchase and Sale), or through ads on social media platforms.
  • Through my website and digital channels: I may collect information when you visit my website, use my online forms, or interact with me on social media. This may include non-personally identifiable information such as IP addresses, browser type, and user activity, often collected through cookies.

4. The Purposes for Collecting and Using Your Personal Information

I collect and use your personal information for the following purposes:

  • To provide you with professional real estate services, including marketing your property, locating a property for you, and facilitating a real estate transaction.
  • To establish and maintain our client relationship and to communicate with you.
  • To fulfill my legal and regulatory obligations as a real estate professional, including those under TRESA, 2020 and the rules and regulations of the Real Estate Council of Ontario (RECO).
  • To assist you in obtaining financing, property appraisals, home inspections, and other services necessary for the transaction, with your consent.
  • To market my services to you, including sending you newsletters, property updates, or other promotional materials that may be of interest to you.
  • For record-keeping and business administration purposes.

I will not collect, use, or disclose your personal information for any purpose other than those for which it was collected, unless I have your consent or as required by law.

5. Your Consent

Your knowledge and consent are essential for the collection, use, and disclosure of your personal information. By engaging my services, you consent to the collection, use, and disclosure of your personal information for the purposes outlined in this policy.

You can withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. However, withdrawing consent may limit our ability to provide you with certain services.

6. Security of Your Personal Information

I have implemented physical, electronic, and procedural safeguards to protect your personal information from unauthorized access, use, or disclosure. I will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Access to and Correction of Your Information

You have the right to request access to the personal information I hold about you. You can also request that I correct any personal information that you believe is inaccurate or incomplete. I will respond to your request within a reasonable timeframe.

8. Changes to this Privacy Policy

I may update this privacy policy from time to time. Any changes will be posted on my website and will be effective as of the date of posting. Your continued use of our services after any changes indicates your acceptance of the updated policy.

10. Contacting Us and Filing a Complaint

If you have any questions, concerns, or complaints about this privacy policy or our privacy practices, please contact me.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada (OPC) or the Real Estate Council of Ontario (RECO).